Summary
Overview
Work History
Education
Skills
Timeline
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Dionisia Westbrook

Americus,GA

Summary

Qualified associate with solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.

Overview

4
4
years of professional experience

Work History

Cashier

Harveys Supermarkets
07.2021 - 11.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Packer Associate

Cold Storage Warehouse
05.2022 - 12.2022
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Demonstrated flexibility in adapting to shifting priorities or sudden changes in workload due to unforeseen circumstances.

CNA in Training /Graduate Student Intern

Magnolia Manor Nursing Home
09.2022 - 02.2023
  • Fostered a positive and supportive work environment by actively participating in team-building activities and maintaining open lines of communication with colleagues.
  • Maintained a clean and organized environment for patients, performing regular housekeeping tasks to ensure hygiene standards were met.
  • Demonstrated professionalism through adherence to ethical guidelines, maintaining strict confidentiality concerning all sensitive patient information.
  • Provided constructive feedback during training sessions as part of ongoing professional development efforts within the team setting.
  • Promoted patient safety through diligent monitoring and reporting of any changes in condition or concerns.
  • Facilitated mealtime assistance for patients requiring help with feeding or dietary restrictions while ensuring that nutritional needs were met.

Associate

Perdue Farms, Inc.
11.2023 - 01.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

Cashier

Foodlion Grocery Store
11.2023 - 11.2024
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier/Bakery-Deli Associate

Walmart
11.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Sumter County High School
Americus, GA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Time management skills

Timeline

Cashier/Bakery-Deli Associate

Walmart
11.2024 - Current

Associate

Perdue Farms, Inc.
11.2023 - 01.2024

Cashier

Foodlion Grocery Store
11.2023 - 11.2024

CNA in Training /Graduate Student Intern

Magnolia Manor Nursing Home
09.2022 - 02.2023

Packer Associate

Cold Storage Warehouse
05.2022 - 12.2022

Cashier

Harveys Supermarkets
07.2021 - 11.2023

Sumter County High School

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Dionisia Westbrook