Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dionne Glidden

Salem,NH

Summary

Professional with extensive experience in financial transactions, recognized for exceptional productivity and efficiency. Specialized skills in cash handling, customer service, and fraud detection enhance accuracy and foster client trust. Strong communication, problem-solving, and time management abilities ensure smooth operations and positive customer interactions.

Overview

17
17
years of professional experience

Work History

Teller II

TD Bank NA
Plaistow, NH
09.2017 - 04.2025
  • Verified mortgage and loan payments, ensuring accuracy of payment dates and amounts due.
  • Delivered exceptional service during transactions, maintaining professionalism and friendliness.
  • Balanced cash drawers daily, achieving zero discrepancies.
  • Processed various banking transactions, including deposits, withdrawals, and loan payments.
  • Explained features of banking products to customers, enhancing product understanding.
  • Maintained confidentiality of all customer and bank records in compliance with policies.
  • Issued money orders, cashier checks, traveler's checks, and savings bonds efficiently.
  • Counted currency and checks accurately to prepare for deposits or shipments.

Softlines Lead

Sears Roebuck
Salem, NH
04.2008 - 06.2017
  • Opened and closed cash registers by counting money and balancing drawers.
  • Maintained organized store through cleaning shelves, counters, and tables.
  • Returned merchandise to proper areas and restocked displays for optimal presentation.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Unboxed new merchandise and arranged items attractively on shelves.
  • Greeted customers to assess needs and preferences.
  • Performed merchandising tasks to ensure sales areas remained well-stocked and current.
  • Provided guidance to Softlines Team Members, enhancing overall team performance.

Education

Bachelor of Science - Healthcare Administration

Southern New Hampshire University
Online
08-2015

Associate of Science - Medical Assistant

Mount Washington
Salem
07-2011

High School Diploma -

Greater Lawrence Regional High School
Andover, MA
06-1995

Skills

  • Transaction processing and payment verification
  • Cash handling and banking operations
  • Customer service and record keeping

Timeline

Teller II

TD Bank NA
09.2017 - 04.2025

Softlines Lead

Sears Roebuck
04.2008 - 06.2017

Bachelor of Science - Healthcare Administration

Southern New Hampshire University

Associate of Science - Medical Assistant

Mount Washington

High School Diploma -

Greater Lawrence Regional High School

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Dionne Glidden