Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Dionne Mejia

Dionne Mejia

(Open To Relocation),TX

Summary

Well-qualified, highly-motivated and experienced professional, focused on meeting or exceeding objectives. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Ready to leverage training and experience to take on new professional challenges and lead teams of dedicated people to excellence.

Overview

13
13
years of professional experience

Work History

Community Director - BTR Lease Up

RangeWater Real Estate
07.2025 - Current
  • Manage team and perform employee evaluations. Interview, hire, orient, and train new hires.
  • Meet targeted revenue goals by increasing sales and implementing short/long-term marketing and leasing strategies. Identify areas for improvement for property.
  • Budget modeling, forecasting, and profitability analysis and management. Complete financial records, documents, and reports. Invoicing Management.
  • Gather, analyze, and interpret market and economic trends that may impact the property and recommend improvements. Keep informed of changes in technology, industry and standards, leasing and sales tools and processes.
  • Lease enforcement process – apartment inspections, evictions, collections, notifications, and other processes as outlined in lease agreement and take appropriate action.
  • Client/Owner Management – conduct property tours and provide updates on property’s performance and meet with client as needed. Contractor and Vendor Management.
  • Responsible for safety, cleanliness, and general appearance and curb appeal of property, and reporting any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents. Ensures property maintenance team complies with Company’s standards regarding service requests.
  • Resolve customer complaints and issues.
  • Be curious about our competitors by shopping competition and building relationships within your market and the industry.
  • Other duties as assigned.

Property Manager

Sunridge Management Group
11.2024 - 02.2025
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Oversaw daily operations on property size of 211 units.

Owner

Tacos Y Antojitos Mi Lindo Michoacán
08.2023 - 11.2024
  • Manage day-to-day business operations.
  • Managed approximately 50+ incoming calls per day from customers.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.

Real Estate Agent

Keller Williams
07.2023 - 04.2024
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.

Real Estate Agent

Century 21
12.2022 - 07.2023
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Streamlined communication through networking, postcards, and cold calling between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.

Regional Manager

PMG Management
02.2018 - 07.2022
  • Established and maintained operational standards for 9 locations.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
  • Held weekly meetings with PM's to identify techniques to overcome sales obstacles.
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
  • Targeted prospects in other territories through careful research of competitor products, services and trends.
  • Reduced turnover by enhancing training, motivation and engagement strategies with all employees.
  • Developed vendor network of contacts to drive down costs and increase revenues.


Senior Property Manager

PMG Management
01.2017 - 02.2018
  • Investigated and resolved any tenant complaints.
  • Attracted tenants by advertising vacancies and personally showed units to potential renters.
  • Maintained building systems by working with maintenance services and supervised repairs.
  • Prepared annual budget, scheduled expenditures and collected monthly rent from tenants.
  • Processed final accounting on move-outs.
  • Processed bank deposits and reconciled financial statements.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Communicated effectively with owners, residents and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.
  • Coordinated appointments to show marketed properties.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Oversaw daily operations on properties ranging size from 187 - 442 units.

Property Manager

MEB Management
06.2012 - 01.2017
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained sufficient number of units market-ready for lease.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Trained and motivated leasing staff during bi-monthly trainings.

Education

High School Diploma -

Granada Hills Charter High School
Granada Hills, CA
05.1998

Skills

  • Real estate software knowledge (AppFolio, Entrata, Onesite, Yardi, LRO and RealPage)
  • Adherence to industry standards
  • Commitment to customer satisfaction
  • Advanced Microsoft Office skills (Word/Excel)
  • Touch typing proficiency (60-65 WPM)
  • Motivational coaching for employees
  • Strategic business planning
  • De-escalation strategies for conflict resolution
  • Efficient operations management
  • Documentation and reporting skills
  • Effective team collaboration
  • Good negotiation techniques
  • Effective verbal and written communication
  • Evaluation and performance tracking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Community Director - BTR Lease Up

RangeWater Real Estate
07.2025 - Current

Property Manager

Sunridge Management Group
11.2024 - 02.2025

Owner

Tacos Y Antojitos Mi Lindo Michoacán
08.2023 - 11.2024

Real Estate Agent

Keller Williams
07.2023 - 04.2024

Real Estate Agent

Century 21
12.2022 - 07.2023

Regional Manager

PMG Management
02.2018 - 07.2022

Senior Property Manager

PMG Management
01.2017 - 02.2018

Property Manager

MEB Management
06.2012 - 01.2017

High School Diploma -

Granada Hills Charter High School

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