Dionne Tomlin
Bronx,New York
Summary
Results-focused Job Title dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Overview
2026
2026
years of professional experience
Work History
Hairstylist
Vibrant Mobile Salon
01.2020 - Current
- Manage bookings and serve walkin-ins.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Managed scheduling and logistics for mobile salon appointments efficiently.
- Educated clients on hair care best practices and product recommendations.
- Developed strong client relationships, fostering loyalty through exceptional service delivery.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Resolved guest complaints about service or style.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Security Guard
Metro One Loss Prevention
06.2020 - 08.2023
- Confronted shoplifters, recovered merchandise, and assisted law enforcement with investigations.
- Monitor and control entrance and departure of employees and visitors according to protocol.
- Approach incidents in a calm, professional manner to uncover and prevent thefts.
Caregiver
Private Care
2013 - 2018
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored and documented clients' health conditions and progress.
- Developed personalized care plans in collaboration with healthcare professionals.
- Trained new caregivers on best practices and client care protocols.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
HS Dipolma -
Evander High School
The Bronx, NY06.1998
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Strong leader
- Highly motivated self-starter
- Relationship building and management
- Outstanding customer service
Timeline
Security Guard
Metro One Loss Prevention
06.2020 - 08.2023
Hairstylist
Vibrant Mobile Salon
01.2020 - Current
HS Dipolma -
Evander High School
Caregiver
Private Care
2013 - 2018