Hi, I’m
Dioveon M Allen
Document Management Specialist
Boca Raton,United States
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
years of professional experience
Work History
ITS Nationwide
Document Management Specialist
09.2022 - 03.2023
Job overview
- Maintained document control system and updated work instructions, procedures and associated databases.
- Evaluated current document processes, suggested methods for change and implemented successful improvements.
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
Amazon logicstics
Amazon Delivery Driver
03.2022 - 08.2022
Job overview
- Operated vehicle safely in highly congested areas with no traffic violations.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Deliver 200+ packages a day & 20 stops per hour
- Verified accuracy of all deliveries
CATERING BY ROSEMARY MILITARY
Food Service Worker
08.2020 - 02.2022
Job overview
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Greeted customers and answered inquiries regarding menu items and specials.
- Set up and broke down food service lines quickly to maintain service flow.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
T-Mobile/TCC Wireless
Sales Representative
01.2020 - 06.2020
Job overview
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
Inktel Contact Center Solutions
Customer Service Representative
09.2019 - 01.2020
Job overview
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Eclipse Staffing LLC
Forklift Operator
02.2019 - 09.2019
Job overview
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Walmart
Cashier/Customer Service
06.2017 - 01.2019
Job overview
- Performed cash, card and check transactions to complete customer purchases.
- Identified and resolved discrepancies and errors in customer accounts.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Richmond High School
High School Diploma
06.2019
University Overview
- Honor Roll [Semester 2/ Yr 2019]
- Scholarship Recipient [21st century scholars]
Certified Forklift Operator
Food Handler Certification
Reliability - Proficient
Skills
- Critical Thinking
- Office Organization
- Data Input
- Microsoft Word
- Cash Handling
- Food Handling
- Forklift Operation
- Merchandising
- Retail Sales
- Office Organization
- Multitasking Skills
- Document Scanning
Languages
- English
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Document Management Specialist
ITS Nationwide
09.2022 - 03.2023
Amazon Delivery Driver
Amazon logicstics
03.2022 - 08.2022
Food Service Worker
CATERING BY ROSEMARY MILITARY
08.2020 - 02.2022
Sales Representative
T-Mobile/TCC Wireless
01.2020 - 06.2020
Customer Service Representative
Inktel Contact Center Solutions
09.2019 - 01.2020
Forklift Operator
Eclipse Staffing LLC
02.2019 - 09.2019
Cashier/Customer Service
Walmart
06.2017 - 01.2019
Richmond High School
High School Diploma
Certified Forklift Operator
Food Handler Certification
Reliability - Proficient
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