Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
Handled high-stress situations calmly, providing clear instructions to callers during emergencies.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Certified Central Service Technician Lead
Kadlec Regional Medical Center
03.2016 - 02.2022
Sterilizes surgical equipment
Builds case carts for OR surgical equipment
Upholds highest quality standard in sterile working environment
Maintain National Central Service Technician Certification
Proficient in V-pro, Sterrad and Steam sterilization
Proficient in flexible endoscope reprocessing.
Conducted regular audits on sterilized items, ensuring their compliance with regulatory requirements and reducing instances of nonconformance.
Collaborated with surgical teams to guarantee high-quality support during procedures, resulting in improved patient outcomes.
Irrigation Technician
J.R. Simplot Company
02.2015 - 02.2016
Monitors and regulates irrigation pumps, pivots, and valves via computer base stations
Regulates fresh water, waste water, and fertilizer usage
Performs other farm related tasks such as repairing and replacing irrigation equipment, operating and maintaining pickups, forklifts, and other light machinery.
Garden Sales Associate
Home Depot
09.2013 - 02.2015
Maintain a high level of customer service and sales
Operates forklifts, scissor lifts, and other light machinery to assist customers with loading brick, soil or other materials.
Developed strong relationships with vendors, negotiating favorable pricing for high-quality products.
Conducted regular inventory checks for accurate stock management and timely reordering of supplies.
Education
High School Diploma -
Kennewick High School
Kennewick, WA
06.2007
Skills
Information Gathering
Memory retention
Accuracy and Precision
Typing Speed
Active Listening
Works Well Under Pressure
Military Service
Army National Guard, United States, SPC - E-4, 05/01/09, 05/01/15, AIT for Military Police were I served for six years. I was deployed to Afghanistan from 2011-2012. During this time my team trained local Afghan police and aided in supplies and labor. I also provided base security on an as needed basis.