Divine Wicker
Newport News,VA
Summary
Career oriented professional who is seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Cosmetologist
Self-employeed
08.2006 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Maintained client treatment records and designed long-term care programs for return customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
Education
High School Diploma -
Tallwood High School
Virginia Beach, VA06.2005
Skills
Friendly Communication
- Relationship Building
- Strong Manual Dexterity
- Issue Resolution
- Active and Reflective Listening
- Clear Communication
- Decision-Making
- Social Skills
- Administrative Procedures
Timeline
Cosmetologist
Self-employeed
08.2006 - Current
High School Diploma -
Tallwood High School