Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
7
7
years of professional experience
Work History
Cashier
Midway BBQ
08.2019 - Current
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Resolved customer complaints independently or with aid of supervisor.
Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels.
Provided correct change to customers while following cash handling policies and procedures.
Operated cash register to record transactions accurately and efficiently.
Used POS system to enter orders, process payments and issue receipts.
Key Holder
Clothes Mentor
02.2021 - 11.2024
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Trained and supervised new employees to apply best practices in customer service and store operations.
Developed and maintained strong relationships with customers and vendors to build trust.
Vacuumed floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Maintained company's online social presence
Created engaging content to keep social media channels updated and on brand.
Managed Facebook and Instagram to keep brand messages consistent.
Identified opportunities and scheduled daily posts promoting company brand, events and special offers.
Education
Bachelor of Applied Science - Business Administration
University of South Carolina Upstate
Spartanburg, SC
05.2001 -
High School Diploma -
Union County High School
Union
05.2001 -
Skills
Customer service
Cash handling
Customer assistance
Adaptability
Time management skills
Drawer balancing
Money handling
Attention to detail
Reliability and punctuality
Order packaging
Complex Problem-solving
Timeline
Key Holder
Clothes Mentor
02.2021 - 11.2024
Cashier
Midway BBQ
08.2019 - Current
Bachelor of Applied Science - Business Administration