Dixie Vega
Homeland,CA
Summary
I can proudly and confidently state that in customer service and cash handling, I significantly contributed to Homeland Donuts & Deli as well as at Standguard Aquatics Water park and Forever 21 Warehouse by streamlining checkout processes, enhancing customer satisfaction, and mentoring new staff. My adaptability, punctuality and commitment to excellence, paired with a strong work ethic, drove sales and efficiency across roles, demonstrating reliability and an ability to meet business needs as well as self growth and wisdom with every single work opportunity given to me.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Homeland Donuts & Deli
02.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Warehouse Associate
Forever 21 Warehouse
08.2020 - 02.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Sales Associate
Stand guard aquatics
05.2018 - 08.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
None - General Education
Heritage High School
Menifee, CA06.2020
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Cash Handling
Time management skills
Cleaning and sanitizing
Customer service excellence
Reliability and punctuality
Product restocking
Certification
Food Handlers
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Homeland Donuts & Deli
02.2023 - 09.2024
Warehouse Associate
Forever 21 Warehouse
08.2020 - 02.2023
Sales Associate
Stand guard aquatics
05.2018 - 08.2019
None - General Education
Heritage High School
Food Handlers
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