Summary
Work History
Education
Skills
Accomplishments
Community Service
Timeline
SalesAssociate
Diya Gopal

Diya Gopal

Shrewsbury,MA

Summary

Committed and hardworking with experience processing transactions and assisting customers at Homegoods. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. As well as an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am currently an Undergraduate and Bentley University and am planning to major in Business Management

Work History

Sales Associate

HomeGoods
04.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Shrewsbury Sr High School
Shrewsbury, MA
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Accomplishments

Was involved in many music related activities such as Choir, Musical, Senior Districts, as well as taking initiative as Choir president and Tri-M honor society vice president. Learned the importance of being a leader to inspire peers that were younger and eager to indulge in the same opportunities. So far in my freshman year of college, I’ve been involved in OTC which is the Acapella group, as well as SASA, which is the South Asian student association.

Community Service

Collaborated and volunteered with teachers from elementary schools to help with afterschool programs during Highschool. Assisted teachers based on any help they needed with the kids as well as making sure the programs ran smoothly until each kid would be picked up by their parents. 

Timeline

Sales Associate

HomeGoods
04.2023 - 09.2023

High School Diploma -

Shrewsbury Sr High School
Diya Gopal