DJ Ferran
Herriman,UT
Overview
11
11
years of professional experience
Work History
General Manager
Vapor Craziness
Riverton, UT
09.2014 - Current
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented campaigns and promotions to help with developing goods and services.
- Created schedules and monitored payroll to remain within budget.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Trained employees on duties, policies and procedures.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Designed sales and service strategies to improve revenue and retention.
- Delegated work to staff, setting priorities and goals.
- Formed and sustained strategic relationships with clients.
- Administered employee discipline through verbal and written warnings.
- Recruited, interviewed and hired qualified staff for open positions.
Education
High School Diploma -
Riverton High School
Riverton, UT06-2012
Skills
- Inventory management
- Employee training
- Client retention
- Time management
- Team leadership
- Customer relationship
- Sales strategy
- Sales expertise
- Staff supervision
- Inventory control
- Purchasing
- Profit and loss
- Employee scheduling
- Staff training and development
Affiliations
- Maintained IT for million dollar+ homes
- Created and maintained servers to run homes
- Maintained IT for Vapor Craziness
- Installed multiple camera systems for business
Timeline
General Manager
Vapor Craziness
09.2014 - Current
High School Diploma -
Riverton High School