DJ Ferran

Vapor Craziness

Riverton, UT

09.2014 - Current

Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Prepared staff work schedules and assigned team members to specific duties.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Implemented campaigns and promotions to help with developing goods and services.
Created schedules and monitored payroll to remain within budget.
Built and maintained loyal, long-term customer relationships through effective account management.
Trained employees on duties, policies and procedures.
Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Recruited, trained and empowered employees to achieve key performance indicators.
Designed sales and service strategies to improve revenue and retention.
Delegated work to staff, setting priorities and goals.
Formed and sustained strategic relationships with clients.
Administered employee discipline through verbal and written warnings.
Recruited, interviewed and hired qualified staff for open positions.