DJ McCracken
McDonald’s
Stow,Ohio
10
years of professional experience
As an area supervisor, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, managing costs and ensuring exceptional customer service.
Knowledgeable Area Supervisor with proven ability to oversee multiple locations and ensure efficient operations. Adept at driving operational improvements and fostering team productivity, resulting in enhanced performance and customer satisfaction. Demonstrated excellence in leadership and problem-solving, consistently maintaining high standards and achieving organizational goals.
Work History
Area Supervisor
5 Years- Followed up on the day to day operations of 4-6 restaurants.
- Analyzed operational data to identify trends, informing strategic decisions for store performance enhancements.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified inefficiencies in existing processes and implemented improvements for increased effectiveness within the department.
- Supervised daily operations, ensuring adherence to company standards and protocols.
- Provided ongoing coaching to staff members, promoting skill development and career progression.
General Manager
4 Years 7 Months- Built a team that successfully consistantly delivered results in QSC and profit and sales goals.
Education
High School Diploma - Criminal Justice
Skills
Communication
Problem-solving
Build Teams
Control Costs
Operational efficiency
Inventory control
Documentation skills
Profitability optimization
Critical thinking
Multitasking and prioritizing
Team building and motivation
Goal setting and achievement
Superior work ethic
Delegation and supervision
Timeline
Area Supervisor
McDonald’s
01.2021 - 01.2026Read More
General Manager
McDonald’s
06.2016 - 01.2021Read More
North Central State College
High School Diploma from Criminal Justice
Read More
COMMUNICATION
Implemented new procedures and technologies that improved efficiency and streamlined operations.
LEADERSHIP
Successfully led single store teams and multi-unit to exceed sales and profit goals while maintaining excellent customer satisfaction scores.