Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isaac Faz

Plant City,Florida

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Salesperson

East Coast Waffles
Lakeland, Florida
10.2020 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Viewer Experience Advocate

Hulu
Lakeland, Florida
01.2019 - 10.2020
  • Assisted in troubleshooting and resolving customer inquiries regarding the viewing experience of their products.
  • Analyzed customer feedback to determine areas of improvement for the viewing experience.
  • Implemented changes based on customer feedback received through surveys, interviews, focus groups.

Education

Technical Support Fundamentals Google - IT

Coursea
08-2024

Computer Networking - IT

Coursea
08-2024

Game Design Certification - Game Design

FullSail University
Winter Park, FL
01-2021

GED -

Southeast High School
Bradenton, FL
06-2016

Skills

  • Reference selling
  • Customer Engagement
  • Cold-calling
  • Customer care
  • Up-selling
  • Product description
  • Knowledgeable in Game engines
  • Knowledgeable in Windows OS
  • Adaptability
  • Multitasking
  • Team Collaboration

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.

Timeline

Salesperson

East Coast Waffles
10.2020 - Current

Viewer Experience Advocate

Hulu
01.2019 - 10.2020

Technical Support Fundamentals Google - IT

Coursea

Computer Networking - IT

Coursea

Game Design Certification - Game Design

FullSail University

GED -

Southeast High School

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Isaac Faz