D'Launa Christensen
St. George
Summary
Detail-oriented medical receptionist with expertise in patient scheduling and front desk operations. Committed to enhancing patient experiences while ensuring compliance with regulations.
Overview
31
31
years of professional experience
Work History
Medical Receptionist
Karen Radley, MD
St. George
02.2019 - 06.2026
- Greeted patients and managed front desk operations efficiently.
- Checked patients in and out for appointments and collected co-payments.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Branch Operations Manager
State Bank of Southern Utah
St George
09.1995 - 07.2018
- Oversaw daily branch operations to ensure efficient workflow and service delivery.
- Managed inventory levels of cash supplies and essential resources.
- Performed routine audits of branch operations to identify areas for improvement.
- Ensured compliance with banking regulations and policies.
- Collaborated with IT department to troubleshoot technical issues related to banking systems.
Education
High School Diploma -
Pineview High School
St George UT05-1994
Skills
- Patient scheduling
- Patient registration
- Co-payment collection
- Front desk operations
- Intake form processing
- Attention to detail
- EMR / EHR
- HIPAA guidelines
Timeline
Medical Receptionist
Karen Radley, MD
02.2019 - 06.2026
Branch Operations Manager
State Bank of Southern Utah
09.1995 - 07.2018
High School Diploma -
Pineview High School