Proven track record in customer service and sales, notably at RDI Corporation, where exceptional active listening and relationship-building skills led to significant client retention and sales growth. Excelled in high-stress situations, consistently exceeding targets by leveraging critical thinking and data entry expertise. Achieved top performer status through dedication to resolving customer issues and enhancing loyalty.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.