D'Moya White
Fort Mill,SC
Summary
Customer Service professional with 4+ years of experience in Cash Collection and Administration, recognized for providing exceptional service and support. Strong problem-solving skills demonstrated through effective management of daily challenges in a fast-paced environment. Proficient in training personnel and ensuring seamless operations to meet customer needs. Open to exploring diverse career paths to further develop expertise.
Overview
4
4
years of professional experience
Work History
Front Desk Manager
The Lash Lounge
Charlotte, NC
09.2023 - Current
- Schedule appointments for customers to facilitate effective service delivery.
- Enter and updated data, ensuring accuracy of paperwork and records.
- Handle incoming calls and email communications to address inquiries promptly.
- Monitored and manage inventory of office supplies to maintain operational efficiency.
- Organized and maintained common areas to promote a productive office environment.
- Schedule interviews for potential candidates and conducted reference checks prior to hire.
- Conduct regular meetings with staff to discuss progress and identify areas of improvement.
Sales Associate
Sole Priorities
Charlotte, NC
07.2021 - 10.2022
- Greeted customers and ensured a welcoming sales floor appearance.
- Informed customers about all products available in store.
- Prioritized customer needs throughout their shopping experience.
Registrar
Star Med
Charlotte, NC
12.2021 - 03.2022
- Collected patient data and completed registration efficiently.
- Assisted COVID testers by providing necessary support and resources.
Sales Associate
Champs Sporting Goods
Charlotte, NC
02.2021 - 07.2021
- Welcomed customers, ensuring needs were consistently exceeded.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
Education
Associates Degree -
Central Piedmont Community College
Charlotte, NC06.2021
Business Certificate -
Central Piedmont Community College
Charlotte, NC09.2019
High School Diploma -
Capitol High School
Charleston, WV05.2017
Skills
- Verbal and written communication
- Microsoft Office proficiency
- Organizational skills
- Leadership abilities
- Problem-solving expertise
- Office management
- Interview coordination
- Conflict resolution
- Staff management and scheduling
Timeline
Front Desk Manager
The Lash Lounge
09.2023 - Current
Registrar
Star Med
12.2021 - 03.2022
Sales Associate
Sole Priorities
07.2021 - 10.2022
Sales Associate
Champs Sporting Goods
02.2021 - 07.2021
Associates Degree -
Central Piedmont Community College
Business Certificate -
Central Piedmont Community College
High School Diploma -
Capitol High School
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