Doanny Suazo
Bronx,NY
Summary
Responsible and ambitious student with excellent customer service and organizational skills seeking a dynamic role with a growing company. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Avra Madison Estiatorio
01.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Sales Associate
H&M Retail
08.2021 - 03.2022
- Outstanding customer service
- Aid customers with their shopping needs
- Contributed to a better shopping experience for customers by being attentive and helpful
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed the sales floor organized by having great communication with co-workers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Administrative Assistant
MP Business & Tax Solutions
06.2020 - 07.2021
- Coordinate arrangements for meetings and conferences
- Compose and type letters, memos and other correspondence in English and Spanish
- Order office supplies and monitor inventory
- Interact with customers and provide prompt and courteous customer service
- Perform other tasks as assigned.
Education
Bachelor of Science -
CUNY York College
Queens, NY05.2024
Degree -
Dr. Richard Izquierdo Health & Science Charter School
Bronx, NY05.2020
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Complex Problem-Solving
- Effective Multitasking
Awards
- Hope Harlem Scholarship
- Beat the Odds Scholarship
- Academic Honor Society
Volunteer Experience
City Meals on Wheels, 02/01/16, 02/01/18, Delivered meals and make social visits to individuals serviced by City Meals, Packaged foods for the elderly and delivered it
Timeline
Restaurant Hostess
Avra Madison Estiatorio
01.2023 - Current
Sales Associate
H&M Retail
08.2021 - 03.2022
Administrative Assistant
MP Business & Tax Solutions
06.2020 - 07.2021
Bachelor of Science -
CUNY York College
Degree -
Dr. Richard Izquierdo Health & Science Charter School
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