Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dolly griffin

1900 S Lake Reedy Blv,FL

Summary

Dynamic Patient Care Coordinator with extensive experience at Holy Cross, adept at streamlining appointment scheduling and enhancing patient communication. Proven critical thinking and organizational skills, ensuring compliance with HIPAA regulations. Successfully improved patient flow and operational efficiency while managing insurance verifications and collections. Committed to delivering exceptional patient care.

Overview

24
24
years of professional experience

Work History

Patient Care Coordinator

Holy Cross
Fort Lauderdale, FL
09.2018 - 11.2025
  • Assisted patients with appointment scheduling and follow-up communications.
  • Maintained accurate patient records in electronic health systems.
  • Coordinated communication between healthcare providers and patients to streamline care processes.
  • Supported staff in managing patient inquiries and resolving issues promptly.
  • Verifying Insurance
  • Collecting Copays,deductibles,Self Pay
  • Referrals.Authorizations

Patient Access Registrar

Univerity of Maimi Miller School OfF Medicine
Deerfield Beach/Boca Raton Fl
01.2009 - 09.2018
  • Managed patient registration in outpatient and office setting processes to ensure accurate data entry.
  • Coordinated insurance verification and eligibility checks to minimize patient service delays.
  • Streamlined appointment scheduling procedures, enhancing patient flow and operational efficiency.
  • Trained new staff on registration protocols and electronic health record systems for improved accuracy.
  • Collections
  • Phones

Patient Access Representative

Broward Health Imperial Point
Fort Lauderdale, FL
06.2001 - 01.2009

Emergency Room Outpatient Admission patient Registration

Verifying patient information and insurance

Collections

Obtaining Authorizations for inpatient, outpatient visit

Communicating with Medical Staff

Education

High School Diploma -

Cooper City High
Cooper City, FL

Skills

  • Critical thinking skills
  • HIPAA regulations knowledge
  • Organizational skills
  • Appointment scheduling

Timeline

Patient Care Coordinator

Holy Cross
09.2018 - 11.2025

Patient Access Registrar

Univerity of Maimi Miller School OfF Medicine
01.2009 - 09.2018

Patient Access Representative

Broward Health Imperial Point
06.2001 - 01.2009

High School Diploma -

Cooper City High
Dolly griffin