Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dolores Aguilar

Santa Rosa,USA

Summary

Experienced professional in managing customer relationships and driving profitable sales growth. Proven track record in developing strategies to expand market share, optimize processes, and maximize customer satisfaction. Skilled in analyzing complex data, identifying trends, and recommending solutions to increase efficiency.

Overview

1
1
Certification
8
8
years of professional experience

Work History

District Recruiting Manager

HR Block
Santa Rosa,CA
07.2025 - Current
  • Led recruitment strategy to attract top talent across multiple business units.
  • Developed and managed partnerships with educational institutions and public agencies to attract qualified candidates.
  • Streamlined interview processes, improving efficiency and candidate experience significantly.
  • Mentored junior recruiters, fostering skill development and ensuring consistent hiring practices.
  • Collaborated with senior leadership to align hiring goals with organizational growth strategies.
  • Developed strong candidate pipelines by leveraging social media, job boards, and networking events.

Multi Team Leader

HR Block
Santa Rosa, CA
12.2022 - Current
  • Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
  • Reduced employee turnover rates by fostering a positive work environment that encouraged professional growth and development.
  • Boosted sales performance by identifying growth opportunities and implementing targeted marketing strategies.

Tax Preparer

H&R Block
Santa Rosa, CA
08.2022 - Current
  • Completed all tax forms in accordance with policies and in compliance with legislation and regulations.
  • Utilized appropriate adjustments, deductions, and credits to keep clients' taxes to minimum.
  • Developed comprehensive knowledge of tax regulations and filing procedures.
  • Utilized advanced knowledge of taxation laws, regulations, and filing procedures to maximize deductions and ensure compliance with all applicable rules.
  • Met with clients to discuss individual tax needs and provide advice.

Tasting Room Associate

Gracianna
Healdsburg, CA
06.2025 - 11.2025
  • Led wine tastings, providing exceptional customer experiences and enhancing product knowledge.
  • Analyzed customer feedback to refine tasting room offerings and improve overall satisfaction.
  • Increased sales through upselling techniques and promoting wine club membership benefits to guests.

Director of Client Care

Ideal Image
Tigard, Oregon
07.2020 - 02.2022
  • Ensured compliance with industry regulations related to client care activities.
  • Analyzed customer feedback data to identify areas for improvement in services offered.
  • Created and maintained database of client information and preferences for effective service delivery.
  • Led team meetings to discuss progress on projects, initiatives, goals and objectives.
  • Collaborated with cross-functional teams on product development efforts that aligned with customer needs.

Assistant Bar Manager

AC Marriott Hotel
Tempe, AZ
07.2018 - 05.2020
  • Implemented cost control measures such as portion control systems for alcoholic beverages served at the bar.
  • Developed relationships with vendors to secure discounts on products needed for the bar’s operations.
  • Managed day-to-day operations such as scheduling shifts for bartenders and servers; ordering supplies; reconciling bank deposits;.
  • Trained new bartenders on proper mixing techniques, recipes, responsible alcohol service, and customer service protocols.
  • Organized special events such as wine tasting nights, happy hours, live music shows.

Education

Bussiness - Real Estate

SRJC
Santa Rosa, CA

High School - undefined

Gilbert High School
Gilbert, Arizona
05-2010

Skills

  • Sales and retention expertise
  • Preparation of individual tax returns
  • Effective client relations skills
  • Managing appointment logistics
  • Office management skills
  • Organizational strategy development
  • Onboarding management
  • Recruitment advertising

Certification

CTEC

Timeline

District Recruiting Manager

HR Block
07.2025 - Current

Tasting Room Associate

Gracianna
06.2025 - 11.2025

Multi Team Leader

HR Block
12.2022 - Current

Tax Preparer

H&R Block
08.2022 - Current

Director of Client Care

Ideal Image
07.2020 - 02.2022

Assistant Bar Manager

AC Marriott Hotel
07.2018 - 05.2020

High School - undefined

Gilbert High School

Bussiness - Real Estate

SRJC

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