Dolores Townes
Corapeake,NC
Summary
Motivated Account Representative with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
39
39
years of professional experience
Work History
Account Representative
Suffolk Public Utilities
Suffolk, VA
07.2021 - Current
Office Manager
Townes Metal Works Inc
Corapeake, NC
01.2006 - Current
Accounts Payable
Accounts Receivable
Timekeeper
Payroll
Prepare & File Tax Reports
Order office supplies
Secretary
Nationwide Insurance Co.
Virginia Beach, VA
06.1990 - 11.1993
Quoted Personal Lines of Insurance
Prepared Policies
Assisted Customers with Accounts
Processed Customers Payments
Answered Phone Calls
Met with Customers in person
Store Manager
Barrett Shoes
Virginia Beach
02.1985 - 03.1990
Hired & Terminated Personnel
Reconciled Receipts Daily
Made bank deposits
Set up store displays
Managed a small crew
Education
Diploma -
Matthew Fontaine Maury High School
Norfolk, VA06.1985
Skills
Microsoft Word & Excel
Timekeeper
Works well with others
Good Customer Service
Organized
Timeline
Account Representative
Suffolk Public Utilities
07.2021 - Current
Office Manager
Townes Metal Works Inc
01.2006 - Current
Secretary
Nationwide Insurance Co.
06.1990 - 11.1993
Store Manager
Barrett Shoes
02.1985 - 03.1990
Diploma -
Matthew Fontaine Maury High School