Dolores Wallace
Mansfield,United States
Summary
Highly skilled and enthusiastic professional with more than 20 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
22
22
years of professional experience
Work History
Practice Administrator
Eva Carrizales,DO
Arlington, TX
08.2000 - Current
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Responded to inquiries from doctors, nurses and patients with accurate information.
- Remained educated on emerging healthcare technologies
- Kept records of expenses and monitored budget while recommending opportunities for cost savings.
- Resolved patient conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Developed close working relationships with front office and back office staff.
- Consulted with healthcare professionals on business decisions.
Education
Bachelor of Arts - Business Administration
The University of Texas At Arlington
Arlington, TXMBA - Business Administration
University of Phoenix
Tempe, AZSkills
- Verbal and Written Communication
- Process Implementation
- Epic Systems
- Decision Making
- Employee Recruitment and Hiring
- Budget Planning
- Time Management
- Employee Work Scheduling
- Facility Oversight
- Administrative Staff Supervision
- Problem Resolution
- Clinical Staff Management
- Performance Monitoring
- Medical Programs Implementation
- Facility Inspections
RunStreak
Running at least a mile a day since 4/27/19
Timeline
Practice Administrator
Eva Carrizales,DO
08.2000 - Current
Bachelor of Arts - Business Administration
The University of Texas At Arlington
MBA - Business Administration
University of Phoenix
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