Dolores Whitcomb
Bellevue,NE
Summary
Experienced with payroll management, compliance, and employee relations. Utilizes advanced payroll software to ensure accurate and timely processing. Knowledge of regulatory requirements and best practices in payroll administration.
Overview
12
12
years of professional experience
Work History
Store Manager
Jo-Ann Fabric and Craft Stores
07.2013 - 03.2025
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Optimized workflow efficiency within the department through strategic scheduling adjustments during peak processing periods.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
Assistant Manager
Gordmans
07.2013 - 05.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Education
No Degree -
Patricia Stevens Fashion College
Omaha, NESkills
- Staff management
- Operations management
- Performance management
- Payroll management
- Conflict management
- Human Resources
- Customer relations
- Problem-solving
- Multitasking and organization
- Training and mentoring
- Outstanding communication skills
- Recruitment and hiring
Accomplishments
- Consistently received a 100% customer satisfaction rate.
- Implemented web-based human resources and time sheet system to minimize errors and cost while improving payroll efficiency.
Awards
- My JoAnn Fabric's Store was named #1 Specialty store of the year
- Store Manager of the year with Goodman's
Timeline
Store Manager
Jo-Ann Fabric and Craft Stores
07.2013 - 03.2025
Assistant Manager
Gordmans
07.2013 - 05.2018
No Degree -
Patricia Stevens Fashion College
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