Dominic LaTorraca
Fort Myers,FL
Summary
Dynamic sales professional with proven expertise in customer service and conflict resolution, honed at Old Navy. Achieved high credit card application rates while delivering exceptional client service. Adept at multi-tasking and money handling, ensuring customer satisfaction and loyalty through effective communication and sales strategies.
Overview
5
5
years of professional experience
Work History
Sales Associate
Old Navy
01.2025 - Current
- Here I was in charge of helping customers complete their transactions and answer any questions that they had.
- I was also trained to be able to explain the perks and benefits of the Old Navy credit card that we offer. I became very proficient in this area and have had thirty-forty credit card applications in one month.
Shift Manager
McDonald's
05.2025 - 08.2025
- Here I was in charge of making sure that the shift would run smoothly. I also made sure that the drive through times would stay within our goals.
- I also was in charge of handling issues with customers if they had any problems. My number one goal was to provide customer satisfaction and for them to be willing to return.
- I also would be in charge of doing drawer countdowns at the end of the night and other managerial tasks.
Crew Member
McDonald's
03.2021 - 09.2023
- Here I was a cross trained employee. I could run any part of the store if the manager needed me to.
- I was able to switch back and forth between positions and was able to quickly learn new positions when they came available.
Education
No Degree - Computer Science
Florida Gulf Coast University
Fort Myers, FL05-2029
High School Diploma -
Seven Rivers Christian School
Lecanto, FL05.2024
Skills
- Customer service
- Listening skills
- Multi-tasking strength
- Money handling
- Client service
- Conflict resolution
- Sales expertise
- Sales training
- Credit Card Sales
Timeline
Shift Manager
McDonald's
05.2025 - 08.2025
Sales Associate
Old Navy
01.2025 - Current
Crew Member
McDonald's
03.2021 - 09.2023
No Degree - Computer Science
Florida Gulf Coast University
High School Diploma -
Seven Rivers Christian School
Similar Profiles
ADRIANA VALDILLEZADRIANA VALDILLEZ
Assistant General Manager at Old NavyAssistant General Manager at Old Navy
Aracely BarrazaAracely Barraza
Retail Sales Associate at Old NavyRetail Sales Associate at Old Navy
Michelle Mercado LunaMichelle Mercado Luna
General Manager at Old NavyGeneral Manager at Old Navy
Sergio BaradatSergio Baradat
Construction Superintendent at G&G Construction and DesignConstruction Superintendent at G&G Construction and Design
FRANCES SAYRESFRANCES SAYRES
High School Mathematics Teacher at Labelle High SchoolHigh School Mathematics Teacher at Labelle High School