Domanick Acosta
Slidell,LA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Owner/Operator
SMOKE.CIGARETTES.BEER Convenience Store
Mandeville, Louisiana
04.2022 - 02.2025
- Managed daily operations of a local convenience store.
- Handled cash management, including transactions and financial reporting tasks.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Cultivated relationships with suppliers for timely product replenishment and quality assurance.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Personal Assistant
Misty Acosta / Insurance Broker
New Orleans, LA
04.2020 - 10.2021
- Managed schedules and appointments for insurance broker and clients.
- Organized and maintained client files and documents efficiently.
- Researched insurance policies and updated information as needed.
- Maintained office supplies and ordered materials when necessary.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Greeted visitors in a professional manner and provided assistance with inquiries.
Education
High School Diploma - Architectural Engineering
Kecoughtan High School
Hampton, VA, VA 09.2015 - 06.2019
Skills
- Cash management
- Customer Service
- Vendor relations
- Inventory management
Certification
- Licensed P&C Claims Adjuster - State of Louisiana
Timeline
Owner/Operator
SMOKE.CIGARETTES.BEER Convenience Store
04.2022 - 02.2025
Personal Assistant
Misty Acosta / Insurance Broker
04.2020 - 10.2021
High School Diploma - Architectural Engineering
Kecoughtan High School
09.2015 - 06.2019