Domenica Marietta
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Hostess
Toast & Berry
04.2023 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Retail Manager
The Comet Zone
08.2021 - 05.2023
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Food Handler
Frutta Bowls
04.2021 - 04.2023
- Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
- Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted in inventory management, ensuring adequate stock levels and timely reordering of supplies.
Education
Bachelor of Science - Kinesiology
Miami University
Oxford, OH05.2027
High School Diploma -
Mason High School
Mason, Ohio05.2023
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Greeting guests
Timeline
Hostess
Toast & Berry
04.2023 - 09.2023
Retail Manager
The Comet Zone
08.2021 - 05.2023
Food Handler
Frutta Bowls
04.2021 - 04.2023
Bachelor of Science - Kinesiology
Miami University
High School Diploma -
Mason High School
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