Dominae Diggs
Williamsport,PA
Summary
Versatile and dynamic professional with a proven track record in customer service, food safety, and patient care. Excels in multitasking and guest engagement, ensuring high satisfaction rates. Skilled in digital order processing and meal preparation, demonstrating a strong work ethic and exceptional service delivery.
Overview
6
6
years of professional experience
Work History
Server
IHOP
01.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Crew Member
Qdoba Mexican Grill
04.2020 - 01.2021
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Home Health Aide
Advocate Home Health Care
02.2021 - 05.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Cook
Hillside Senior Living Community
06.2022 - 10.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
Shopper
Instacart
10.2022 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Demonstrated speed and accuracy in order item selection.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Education
High School Diploma -
Williamsport Area High School
Williamsport, PA06-2021
Skills
- Strong work ethic
- Patient care
- Meal preparation
- Guest engagement
- Exceptional customer service
- Digital Order Processing
- Sales floor navigation
Timeline
Shopper
Instacart
10.2022 - Current
Cook
Hillside Senior Living Community
06.2022 - 10.2022
Home Health Aide
Advocate Home Health Care
02.2021 - 05.2022
Crew Member
Qdoba Mexican Grill
04.2020 - 01.2021
Server
IHOP
01.2019 - 03.2020
High School Diploma -
Williamsport Area High School
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