Dominga Paredes
Methuen,MA
Summary
Self-motivated and dependable while achieving high performance with minimal supervision. Able to complete tasks accurately despite interruptions and competing demands.
Overview
10
10
years of professional experience
Work History
Recovery Specialist
Casa Esperanza
07.2024 - Current
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Improved client satisfaction through timely communication and resolution of account discrepancies.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Negotiated payment arrangements with customers, resulting in increased revenue and reduced delinquencies.
Dispatcher
Optima Shipping
05.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Transporter
Classic Soft Trim
01.2022 - Current
- Transport vehicles from Dealer
- Fill out pick-up/Drop-off paperwork
- Receive payments
- Fill out inspection paperwork
- Pickup/Drop-off parts
Caseworker
sisu
01.2021 - 12.2022
- Providing support for individuals
- Scheduling and escorting adolescents to appointments such as doctors, court etc
- Preparing them to overcome challenges in society and helping them seek employment
Warehouse Office Assistant
Ravensburger (Expert)
01.2019 - 12.2021
- Answering phones
- Processing customer orders
- Maintained/ordered office supplies and maintenance
- Utilizing high attention to detail and accuracy
- Helped on production floor- order picker/packer
Collections
Valentine & Kerbatas
01.2018 - 12.2019
- Collected payments for Verizon
- Following up with phone calls to customers
- Reviewed accounts with customers to make payment arrangements
- Provided customer service
Secretary
Unique Auto
01.2015 - 12.2016
- Answered phones
- Greeted customers
- Scheduled appointments
- Filing
Behavioral Technician
SES (School of Exceptional Studies)
01.2015 - 12.2015
- Worked with children with PDD
- Worked with children with Autism
Education
Diploma -
Lawrence High School
Lawrence, MA12.2016
Skills
- Office Supplies Management
- Payment Collection
- Customer Service
- Scheduling
- Stocking
- Order Processing
- Account Review
- Attention to Detail
- Phone Communication
- Behavioral Intervention Support
- Production Assistance
Timeline
Recovery Specialist
Casa Esperanza
07.2024 - Current
Dispatcher
Optima Shipping
05.2024 - Current
Transporter
Classic Soft Trim
01.2022 - Current
Caseworker
sisu
01.2021 - 12.2022
Warehouse Office Assistant
Ravensburger (Expert)
01.2019 - 12.2021
Collections
Valentine & Kerbatas
01.2018 - 12.2019
Secretary
Unique Auto
01.2015 - 12.2016
Behavioral Technician
SES (School of Exceptional Studies)
01.2015 - 12.2015
Diploma -
Lawrence High School
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