Dominic Bumgarner
Woodbury,MN
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
8
8
years of professional experience
Work History
Sales Associate
Circle K
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Garden Associate
Home Depot
03.2022 - 09.2022
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
Quality Assurance Tester
Activision Blizzard
08.2019 - 09.2021
- Tested the functionality of multiple aspects of Warzone and Call of Duty: Cold War
- Used regression testing to ensure the quality of newly released content
- Worked in both large and small group settings to establish the completion of fixed issues and to identify new ones
- Write detailed bug reports on issues that needed to be resolved as well as edit colleagues' reports and send them into management for review
Sport Data Monitor
Sportradar US
06.2018 - 06.2019
- Monitor matches and games covered by our Live Data entry team
- Ensure accuracy of statistics referencing multiple betting sites and external sources
- Routinely handle high pressure situations, manage multiple games, and their scouts
Cashier & Customer Service
Target
11.2017 - 05.2018
- Assisted with customer satisfaction
- Verified cash and credit card transactions
- Process and received returns and online orders
Bookstore worker
Anoka-Ramsey Community College
01.2017 - 03.2017
- Assist customers and ensure satisfaction
- Order processing and inventory management
- Receive and process vendor deliveries
Education
Anoka-Ramsey Community College - Sports Management, Computer Science
Anoka-Ramsey Community College
05.2017
Normandale Community College - Marketing and Management
Normandale Community College
05.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Relationship building
Timeline
Sales Associate
Circle K
02.2023 - Current
Garden Associate
Home Depot
03.2022 - 09.2022
Quality Assurance Tester
Activision Blizzard
08.2019 - 09.2021
Sport Data Monitor
Sportradar US
06.2018 - 06.2019
Cashier & Customer Service
Target
11.2017 - 05.2018
Bookstore worker
Anoka-Ramsey Community College
01.2017 - 03.2017
Normandale Community College - Marketing and Management
Normandale Community College
Anoka-Ramsey Community College - Sports Management, Computer Science
Anoka-Ramsey Community College
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