Dominic Gomez
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
Server
McDonald's
02.2022 - 09.2023
- Demonstrated adaptability by taking on additional responsibilities during times of staff shortages or high-volume periods.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Parker High School.
Parker, AZ05.2024
Skills
- Adaptable and Flexible
- Menu Recommendations
- Exceptional customer service
- Item promotion
- Food and beverage pairings
- Food Preparation and Safety
- Transactions and Cash Handling
- Strong Work Ethic
- Food Safety Standards
- Team Player
- Relationship Management
- Performance Improvement
Timeline
Server
McDonald's
02.2022 - 09.2023
High School Diploma -
Parker High School.