Dominic Jurado
Reading,PA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Server
Rolling Stars
West Chester, USA
10.2025 - Current
- Delivered high-quality customer service in a fast-paced environment while managing multiple tables and ensuring accurate orders.
- Coordinated with kitchen staff to quickly resolve customer needs, enhancing communication and problem-solving skills.
- Established strong rapport with guests, fostering repeat visits and enhancing overall dining experiences.
Barback
BierHaul
West Chester, USA
11.2024 - 08.2025
- Supported bartenders during high-volume shifts by restocking supplies, maintaining inventory, and ensuring smooth service flow.
- Maintained a clean, organized, and safe bar environment to enhance guest satisfaction.
Customer Service Associate
Pete's Express Car Wash
West Chester, USA
06.2023 - 08.2024
- Engaged customers by explaining wash options and promoting membership packages to drive sales.
- Consistently recommended upgrades and special offers while maintaining a positive customer experience.
- Strengthened sales communication skills through daily customer interactions.
Education
Bachelor of Science - Business Marketing, Sales
West Chester University of Pennsylvania
West Chester, PA05-2026
Skills
- Customer Relationship Building
- Communication & Public Speaking
- Teamwork & Collaboration
- Problem-Solving
- Time Management & Organization
- Marketing Concepts & Analytics
Projects
Fastenal Sales Pitch Competition - Personal Selling (MKT 340), Delivered a 90-second professional sales pitch to Fastenal, demonstrating value-based selling, needs assessment, and closing techniques. Received positive feedback for clarity, confidence, and strong understanding of the sales process.
Volunteer Experience
Alpha Tau Omega Fraternity - West Chester University, Member, 09/01/23, Present, Participated in campus and community clean-up events supporting local initiatives., Assisted with fraternity fundraising events for charitable causes.
Certification
- Digital Marketing Certification — Stukent, 2025
- Social Media Marketing Certification — HubSpot Academy, 2026
Timeline
Restaurant Server
Rolling Stars
10.2025 - Current
Barback
BierHaul
11.2024 - 08.2025
Customer Service Associate
Pete's Express Car Wash
06.2023 - 08.2024
Bachelor of Science - Business Marketing, Sales
West Chester University of Pennsylvania