Dominic Martinez
Prescott,AZ
Summary
Versatile and dynamic professional with a proven track record at Park Plaza Liquor and Deli, excelling in food safety and kitchen organization. Demonstrated ability to enhance team efficiency and customer satisfaction through effective training management and strong communucation skills. Achieved consistent high-quality standards in food preparation and presentation, contributing to significant customer loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Line Cook
Park Plaza Liquor and Deli
01.2023 - Current
- Instructed new employees in proper food preparation, storage, use of kitchen equipment and sanitation.
- Set up and prepared cooking supplies and workstations during opening and closings
- Handled portion control activities according to specified instructions provided by chef.
- Streamlined communication between front-of-house staff and kitchen team members to minimize errors during order processing.
- Operated grills, fryers and ovens to cook food items.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
- Cultivated a positive working atmosphere among kitchen staff, fostering a strong sense of teamwork.
- Assisted with catering events, showcasing the restaurant's culinary expertise and dedication to customer satisfaction.
Handyman Helper
Micks Handyman
06.2021 - 04.2022
- Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
- Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
- Improved client satisfaction by maintaining a clean and organized workspace during and after job completion.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Painted walls, ceilings and other surfaces.
Online Personal Shopper
Walmart
05.2019 - 11.2019
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Optimized online shopping interfaces for ease of use, assisting users in navigating the platform effectively.
Service Champion
Tacobell
02.2018 - 09.2018
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
- Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
- Greeted customers, answered questions and took orders.
- Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
- Maintained counter areas in neat and clean fashion.
- Streamlined drive-thru service speed, leading to increased customer throughput.
Education
Some College (No Degree) -
Prescott Highschool
Prescott, AZSkills
- Food assembly
- Food safety knowledge
- Household Repairs
- Training Management
- Food Preparation
- Kitchen Organization
- Sanitation Practices
- Knife Skills
- Portion Control
- Time Management
- Crew training and Line Management
- Painting
Certification
S-190 Introduction to wildland fire
Timeline
Lead Line Cook
Park Plaza Liquor and Deli
01.2023 - Current
Handyman Helper
Micks Handyman
06.2021 - 04.2022
Online Personal Shopper
Walmart
05.2019 - 11.2019
Service Champion
Tacobell
02.2018 - 09.2018
S-190 Introduction to wildland fire
Some College (No Degree) -
Prescott Highschool
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