Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominic Qualiana

Lockport

Summary

Customer-focused professional with experience in customer relationship management, delivering high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty, collaborating effectively with team members to achieve sales objectives and maintain a positive work environment.

Overview

7
7
years of professional experience

Work History

Sales Associate

Marks Pizzeria
Lockport, NY
11.2018 - 01.2020
  • Maintained knowledge of current promotions and sales to enhance customer engagement.
  • Collaborated with team members to ensure inventory levels were maintained effectively.
  • Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Valu Home Centers
Lockport, NY
11.2022 - 01.2025
  • Assisted customers in product selection and provided exceptional service.
  • Processed transactions accurately and efficiently using POS systems.
  • Organized merchandise displays to maximize visual appeal and drive sales.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Lead Product Stocker

Niagara County Produce
Lockport, NY
04.2025 - Current
  • Led team in daily operations, ensuring adherence to company standards and policies.
  • Stocked shelves efficiently to maintain optimal product availability.
  • Assisted in unloading deliveries, ensuring accurate placement of products.
  • Monitored product freshness, removing expired items promptly.

Education

Bachelors in Business - Finance

University At Buffalo
Amherst, NY
12-2025

Skills

  • Customer service
  • Money handling
  • Willing to learn
  • Works well with others
  • Prioritizes duties
  • Time management
  • Effective communication
  • Problem solving

Timeline

Lead Product Stocker

Niagara County Produce
04.2025 - Current

Sales Associate

Valu Home Centers
11.2022 - 01.2025

Sales Associate

Marks Pizzeria
11.2018 - 01.2020

Bachelors in Business - Finance

University At Buffalo