Dominic R. Lam
Omaha,NE
Summary
Diligent Sales Rep with solid background in retail sales and customer engagement. Demonstrated success in driving one on one sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
7
7
years of professional experience
Work History
Sales Associate
Reliant Energy
09.2022 - 02.2023
- Engaged with customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Production Associate
Fiserv
09.2021 - 07.2022
- Assist customers during rental car process, preparing vehicles, and during transaction process
- Aid staff in handling escalated customer needs
- Maintain and adhere to rental policies and procedures
Loaner Agent
H & H Chevrolet
05.2019 - 02.2021
- Assisted customers by helping them complete purchases, locate items, and join reward programs to promote loyalty
- Responsible for answering questions about merchandise, store policies, and ongoing promotions
Cashier
Walmart
05.2016 - 06.2018
- Restocked, arranged and organized merchandise in front lanes
Education
High School Diploma -
Roncalli Catholic High School
Omaha, NE05-2018
Skills
- Customer Service
- Organizational Skills
- Team Building
- Team Work
- Communication Skills
- Goal oriented
- Relationship building
References
- Alex Lam, (402) 547-9451, ongomsira@gmail.com
- Joska Alex, (402) 350-0004, ayojoska@yahoo.com
Languages
English
Native or Bilingual
Acholi
Native or Bilingual
Timeline
Sales Associate
Reliant Energy
09.2022 - 02.2023
Production Associate
Fiserv
09.2021 - 07.2022
Loaner Agent
H & H Chevrolet
05.2019 - 02.2021
Cashier
Walmart
05.2016 - 06.2018
High School Diploma -
Roncalli Catholic High School
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