DOMINIC RODRIGUEZ
Miami,FL
Summary
Hardworking and driven sales management professional with proven track record of providing financial services to clients while managing complex loan transactions seeking to attain a FInance Manager position. Equipped to revitalize sales operations and align procedures to maximize profits and client acquisition while maintaining the unexpressed guest needs. Successful at improving sales procedures to streamline and strengthen processes. Technologically savvy, multifaceted leader with analytical and diligent approach to building and leading strong teams by example. Possesses deep understanding of credit analysis, loan origination and closing.
Overview
11
11
years of professional experience
Work History
Automotive Finance Manager
South Motors BMW
10.2023 - Current
- Identified opportunities to cross-sell and upsell loan products to customers.
- Compiled closing packages for drafting and presentation accuracy.
- Assisted customers with completing loan applications and other paperwork.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Negotiated loan terms and conditions with customers to secure best deal.
- Explained very technical financial information to applicants in easy to understand language.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Automotive Sales Consultant
South Motors BMW
02.2022 - 09.2023
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Automotive Finance Manager
Infiniti Of Coral Gables
04.2021 - 01.2022
- Assisted customers in securing vehicle financing, evaluated creditworthiness, and presented loan options. Negotiated favorable terms with lenders and ensured accurate documentation.
- Maintained strong relationships with banks and financial institutions, staying updated on lender programs to offer competitive financing options.
- Ensured all financing transactions complied with regulations, including FCRA and TILA, while maintaining accurate records and secure handling of sensitive information.
- Collaborated with sales teams to increase vehicle sales and maximize profitability through finance and insurance products. Analyzed financial performance and developed strategies to achieve targets.
- Provided exceptional service by resolving customer concerns and ensuring a positive financing experience.
Automotive Sales Consultant
Infiniti of Coral Gables
02.2019 - 03.2021
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Automotive Sales Consultant
Williamson Cadillac
01.2018 - 01.2019
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Assistant Sales Manager
Let's Go Wireless
01.2014 - 01.2018
- Completed store opening and closing procedures, including counting drawers and managing security
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
- Trained new associates in successful sales and performance strategies
- Demonstrated exemplary customer service by engaging clients on the sales floor
- Identified and hired exceptional candidates to fill key sales roles and strengthen revenue development
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients
- Assisted sales team with completing customer transactions and managing issues
- Attracted new clientele and developed customer relationships by hosting product-focused events
- Coached sales team both collectively and individually to help each employee achieve monthly goals.
Education
Associate of Arts -
Miami Dade College
Miami, FL01.2021
High School Diploma - undefined
Southwest High School
Miami, FL01.2010
Skills
- Customer Relations
- Quality Assurance
- Excellent Communication
- Attention to Detail
- Solution selling
- Bilingual in Spanish
- Extensive personal network
- Contract Preparation
- Interpersonal Relations
- Financial product knowledge
- Data Interpretation
Timeline
Automotive Finance Manager
South Motors BMW
10.2023 - Current
Automotive Sales Consultant
South Motors BMW
02.2022 - 09.2023
Automotive Finance Manager
Infiniti Of Coral Gables
04.2021 - 01.2022
Automotive Sales Consultant
Infiniti of Coral Gables
02.2019 - 03.2021
Automotive Sales Consultant
Williamson Cadillac
01.2018 - 01.2019
Assistant Sales Manager
Let's Go Wireless
01.2014 - 01.2018
Associate of Arts -
Miami Dade College
High School Diploma - undefined
Southwest High School
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