Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Planet Fitness
09.2023 - 05.2024
Enhanced customer satisfaction by providing efficient and professional front desk services.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Increased guest retention by maintaining a welcoming and organized reception area.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Landscaper
Worms Hardscaping & Landscaping
05.2023 - 09.2023
Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
Cashier
Giant Food Stores
03.2019 - 04.2023
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Cybersecurity Analytics And Operations
Pennstate
Reading, PA
05.2027
Skills
Spreadsheet tracking
Mail Sorting
File Organization
Clerical Support
System Administration
Issue Resolution
Timeline
Front Desk Receptionist
Planet Fitness
09.2023 - 05.2024
Landscaper
Worms Hardscaping & Landscaping
05.2023 - 09.2023
Cashier
Giant Food Stores
03.2019 - 04.2023
Bachelor of Science - Cybersecurity Analytics And Operations
TRAINING GENERAL MANAGER/TRAINING COORDINATOR at PLANET FITNESS, GRAND FITNESS PARTNERSTRAINING GENERAL MANAGER/TRAINING COORDINATOR at PLANET FITNESS, GRAND FITNESS PARTNERS