Job Search Status
Open to workDesired start date: Flexible
Open To Work
Dominic Sutton
Muncy,PA
Work Preference
Summary
Motivated professional with experience in retail sales, known for delivering exceptional customer service and effective task prioritization. Ready to leverage strong communication and problem-solving skills to enhance customer experiences and contribute to sales growth.
Overview
2
2
years of professional experience
Work History
Sales Associate
Weis
Muncy, PA
06.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Sales Associate
Wendy's
Muncy, PA
05.2024 - 03.2025
- Operated point-of-sale system for accurate order processing and payment handling.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Resolved customer inquiries and concerns to promote satisfaction and loyalty.
- Monitored inventory levels and communicated needs to management for restocking supplies.
- Participated in training sessions to learn new procedures and improve service skills.
- Adhered to health and safety standards while preparing food items consistently.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted customers with menu selections and provided friendly, efficient service.
- Collaborated with team members to ensure timely food preparation and delivery.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Muncy Jr. Sr. High School
Muncy, PA06-2026
Skills
- Customer service
- Problem-solving skills
- Goal oriented
- Exceptional customer service
- Cash register operation
- Customer needs assessment
- Complex Problem-solving
- Sales training
- Payment processing
- Task prioritization
- Friendly and helpful
- Goal driven
- Excellent written and verbal communication
- Professionalism
Timeline
Sales Associate
Weis
06.2025 - Current
Sales Associate
Wendy's
05.2024 - 03.2025
High School Diploma -
Muncy Jr. Sr. High School