Dominic Viola
Portland,ME
Summary
Proven track record in enhancing customer service and team collaboration at The Rooms restaurants. Excelled in multitasking and effective time management, significantly improving dining area efficiency and guest satisfaction. Skilled in seating arrangements and reservation management, adept at creating an equitable and productive work environment for not just guest but also co workers.
Overview
3
3
years of professional experience
Work History
Host
The Corner Room Kitchen & Bar
06.2023 - Current
- Created an inclusive work environment that fosters equitable earning potential for all servers.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported the bar, servers, bussers, and food runners in maintaining a well-prepared dining area for all guests.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Busser
The Grill Room And Bar
06.2021 - 06.2023
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Reset and cleaned tables quickly to prepare for new customers.
Education
High School Diploma -
Casco Bay High School
Portland 06.2022
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Detail Oriented
- Seating arrangements
- Reservation Management
Pokemon the Trading card game
I have been a team member of the Lost Zone Kitchen for over a year now, we are sponsored by 88Cardhouse a card shop in Newark California. Our team is spread out all through parts of America and we even have a player who lives in Denmark. I've been playing Pokemon sense I was a 12 and last year was my first competitive season. I top 8 my 4th regional I ever went to and went to worlds in Hawaii this August and had a blast. It's a really big part of my life through the organization I work with who I'd also consider a second family of mine.
Timeline
Host
The Corner Room Kitchen & Bar
06.2023 - Current
Busser
The Grill Room And Bar
06.2021 - 06.2023
High School Diploma -
Casco Bay High School
Similar Profiles
Emily SavidgeEmily Savidge
Server at The Corner RoomServer at The Corner Room
Juhanna SpeedJuhanna Speed
Food Handler at Popeyes Lousiana Kitchen Monck CornerFood Handler at Popeyes Lousiana Kitchen Monck Corner
Elizabeth LeonElizabeth Leon
Lead Hostess at Cutwater Spirits Tasting Room & KitchenLead Hostess at Cutwater Spirits Tasting Room & Kitchen