Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies
Additional Information
Timeline
Generic

Dominic Zimmerman

Tooele,UT

Summary

Experienced collections professional with strong track record in managing accounts and improving recovery rates. Skilled in team collaboration, negotiation, and conflict resolution, with focus on achieving measurable results. Adaptable to changing environments, reliable, and driven to meet organizational goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Collections Manager

Prestige Financial Services
03.2024 - Current
  • Managed high-volume collections accounts, ensuring compliance with regulations and company policies.
  • Developed payment plans tailored to individual customer circumstances, enhancing recovery rates.
  • Trained and mentored junior agents on effective communication strategies and negotiation techniques.
  • Conducted regular follow-ups with clients to ensure timely payments and build customer relationships.
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Negotiated to collect balance in full.
  • Contributed to a positive team atmosphere by providing support, sharing knowledge, and participating in departmental initiatives.
  • Recognized as a top performer within the team for surpassing goals.

Manager

Budget Rent A Car
12.2023 - 02.2024
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Recruiter

United States Marine Corps
05.2021 - 10.2023
  • Conducted interviews and screened applicants to find highly qualified individuals, Processed Packages and scheduled Apointments.
  • Built strong relationships with local and state officials to network and bring outreach to the community.
  • Advertised job opportunities on social media platforms and job boards.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's.
  • Coordinated schedules to arrange management interviews with applicants.
  • Operated and maintained applicant tracking and candidate management systems.
  • Emphasized job benefits and perks to applicants to improve organization's attractiveness.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Developed and implemented plans to improve recruitment process.

Primary Marksmanship Instructor

United States Marine Corps
09.2018 - 05.2021
  • Provide instruction in the fundamentals of marksmanship for qualification with the M-4 or M16A4 Service rifle on the Known Distance (KD) range in accordance with MCO3574.2L, MCRP 8-10B.2, MCRP8-10B.3 and the Recruit Training Program of Instruction.
  • Assist weak shooters on the firing line during the training blocks of Table 1 KD.
  • Conduct Marksmanship remediation training, as required, for unqualified recruits.
  • Establish a PMI/SDI/coach team relationship, to enhance marksmanship training.
  • Be proficient in operating the Indoor Simulated Marksmanship Trainer (ISMT), and use in support of fundamentals of rifle marksmanship, remediation and review of unqualified recruits and Marines.
  • Work closely with block NCO's to identify weak and or problem shooters and allow shooters the opportunity to remediate any deficiencies as needed.
  • Provide instruction on the Combat Pistol Program in preparation for qualification with the M-9 Service Pistol in accordance with MCO 3574.2L and MCRP 8-10B.3

0311 Infantry Rifleman

United States Marine Corps
01.2016 - 09.2018
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Led fire teams during battle drills and training exercises.
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Maintained secure communication systems to relay information to and from command teams.
  • Trained teams on emergency situation preparedness and [Technique] in tactical planning, equipment maintenance, and weapon use.
  • Trained new infantry soldiers on standard operating procedures.
  • Instructed squad members on proper use of weapons and equipment.
  • Executed directives from command center with necessary timeliness and efficiency.
  • Conducted safety briefings for squad members prior to missions.

Education

High School Diploma -

Stansbury High School
Stansbury Park, UT
06.2015

Skills

  • Time Management
  • Assessments and Qualifications
  • Verbal and Written Communication
  • Candidate Searching
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Outlook
  • Advertising Techniques
  • Employment Verification
  • Job Applicant Interviews
  • Job Fairs Planning
  • Networking

Accomplishments

  • -Obtained names and numbers and prepared 15 poolee's to ship to boot camp and contracted 26 individuals during the reporting period.
  • -Managed an effective high school/community college program.
  • -Continued to establish rapport with educational authorities, civilian, local, and state agencies.
  • Successfully instructed 9 Recruit Platoons in the Fundamentals of marksmanship and weapons handling safety in accordance with MCO 3574.2L
  • A success rate of 100% qualified on the Table 1 KD course of fire with 540 Recruits. 450 Recruits shooting Expert,60 shooting Sharpshooter, and 30 shooting Marksman for a Expert average of 223.7
  • Supervised Blocks and Coaches ensuring the highest level of professionalism and expertise were enforced during the Recruits Table 1 KD course of fire.
  • Worked closely with Blocks to identify problem shooters and to fix deficiencies the shooter had to ensure a 100% qualification during the course of fire.
  • Instructed 54 hours of ISMT Training and supervision to identify and correct shooting deficiencies shooters possessed before going down range,18 hours of personal time on weekends to work with platoons on positions and Fundamentals of marksmanship.
  • Certificate of Commendation from 3D Air Naval Gunfire Liason Company.
  • Maintained good standing with Prestige financial as Collections Account Manager.
  • Achieved top 3 in ranking during the month of November, December and January.
  • Supervised and assisted team members while AVP was out of the office.
  • Networked and established a good working relationship with the majority of Collections team members, team leads and AVP's.


Certification

  • Certified Canvasing Recruiter, United States Marine Corps - 3 years
  • Certified Combat Marksmanship Trainer, United States Marine Corps - 1 year
  • Certified Combat Marksmanship Coach, United States Marine Corps - 1 year
  • Certified Coxswain, United States Marine Corps - 2 years
  • Certified Infantry Rifleman, United States Marine Corps - 3
  • FDCPA - Fair Debt Collection Practice Act Certified
  • Certified Collections Account Manager, Prestige Financial Services - March 2024- Current.

Hobbies

Fishing and Building Projects

Additional Information

  • Volunteer event on September 24, 2022 assisted Veterans of Foreign Wars Post 4146 during the City of Victoria's Fall Sweep city wide cleanup.

Timeline

Collections Manager

Prestige Financial Services
03.2024 - Current

Manager

Budget Rent A Car
12.2023 - 02.2024

Recruiter

United States Marine Corps
05.2021 - 10.2023

Primary Marksmanship Instructor

United States Marine Corps
09.2018 - 05.2021

0311 Infantry Rifleman

United States Marine Corps
01.2016 - 09.2018

High School Diploma -

Stansbury High School

Similar Profiles

CREATE PROFILE