Detail-oriented and efficient professional with a strong commitment to completing tasks quickly and accurately. Experienced in collaborating with colleagues to ensure effective data management and operational efficiency. Skilled in document digitization, office modernization, and data organization, consistently driving enhanced productivity and streamlined workflows.
Work History
Enrollment Technician
1 Year 6 Months
Pasco County School District | 02.2025 - Current
Monitor enrollment activities to ensure compliance with all applicable District, state, and federal laws and regulations.
Troubleshot and coordinated the resolution of end user support requests, engaging technical staff.
Enhanced end user engagement by analyzing support documentation and developing targeted programs, processes, and training initiatives.
Oversaw timely and accurate completion of reporting requirements, ensuring compliance with District, state, and federal guidelines.
Create, maintain, and verify the accuracy of reports and databases as requested.
Gather, prepare, and enter data; assist with corrections as required.
Communicate with preparers of source documents to resolve questions, inconsistencies, or missing data.
Document workflows and application system procedures for distribution to staff and end users.
Contributed to development of new processes and procedures for enrollment program, improving operational efficiency.
Enhance end user engagement by analyzing support documentation and developing programs, processes, and training initiatives.
Provide ongoing support for daily end user processing and reporting needs by coordinating central site processing.
Troubleshoot and coordinate the resolution of end user support requests, engaging technical staff as needed.
Maintain required certifications and participate in professional development workshops, in-service training sessions, and required meetings.
Secretary 1 Assistant Principal of Curriculum Sec
1 Year 2 Months
Hillsborough County School District | 12.2023 - 02.2025
Coordinated the substitute program and managed AESOP absence management systems.
Prepared Sub folders daily with rosters, schedules, and keys.
Responded to teacher requests for substitute coverage.
Assisted with compiling coverage for State testing
Being on-call for Teachers needing to call for a sub when unable to access ASEOP
Facilitated visitor access to campus to maintain safety and security.
Coordinated and organized supervisor's calendar to optimize scheduling and appointments.
Served as first point of contact for student scheduling needs for supervisor after seeing guidance counselor
Served as liaison for department heads and communicated information relayed by supervisor.
Facilitated communication between departments for improved collaboration and project success.
Scheduled appointments and conducted follow-up calls to clients.
Facilitated interdepartmental communication to enhance collaboration and support project outcomes.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Raptoring in visitors to campus
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Support Assistant
10 Months
Broward County Public Schools | 02.2023 - 12.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Responded to customer requests for products, services, and company information.
Supported administrative staff with daily tasks such as photocopying materials, entering data into databases, and answering phone calls.
Provided a welcoming environment for prospective students and their families during school tours and open house events.
Assisted in the development of a positive school environment by greeting parents, students, and staff with professionalism and enthusiasm.
Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
Performed clerical and administrative support duties to optimize workflow procedures.
Assisted coworkers and staff members with special tasks on daily basis.
Liaised between clients and vendors and maintained effective lines of communication.
Data Processor
4 Months
School District of Palm Beach County | 09.2022 - 01.2023
Located and corrected data entry errors, enhancing data integrity and reporting findings to management.
Managed cumulative files for 516 students during data organization efforts.
Verified accuracy of computer system information by updating data.
Verified and updated computer system information to maintain accuracy and prevent data discrepancies.
Successfully Completed FTE survey 2 in october of 2022
Collaborated with FTE regarding trainings as needed for position to produce at ultimate efficiency
Assistant School Office
8 Months
School District of Palm Beach County | 01.2022 - 09.2022
Entered and updated student discipline records in database.
Answered and routed incoming calls to appropriate departments.
Coordinated calendar for administration to streamline scheduling.
Facilitated communication in Spanish for parents, students, and staff.
Explained program policies and practices to families and visitors.
Secretary I
6 Months
Hillsborough County Public Schools | 07.2021 - 01.2022
Input daily student attendance with data entry and absences For more than 1500 students.
Check and revise parent/guardian identification records for student pick up
Check and revise parent/guardian identification records for student pick-up
Organized attendance files for FTE auditing compliance.
Screened visitors to maintain a secure environment and protect student safety. and issued badges to maintain safety and security
Handled daily scheduling tasks and provided administrative support for entire department
Created and updated records and files to maintain document compliance
Offered technical support and troubleshot issues to enhance office productivity
Attendance Clerk
5 Months
School District of Palm Beach County | 08.2020 - 01.2021
Built professional relationships with parents to foster communication and support student attendance.
Input daily attendance information into office database for 1000-student school
Maintained accurate records of all absences, truancy issues and disciplinary actions.
Called parents and guardians to inquire about late or truant students.
Increased professional relationships with parents
Contacted parents and guardians to discuss concerns regarding late or truant students, ensuring timely intervention.
Sustained high energy levels while working in a fast-paced environment. and enthusiasm in fast-paced environment.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Developed new skills to enhance job performance and efficiency. and applied to daily tasks to improve efficiency and productivity.
Paraprofessional
8 Months
School District Of Palm Beach County | 09.2019 - 05.2020
Support students with disabilities in mainstream and ESE settings
Collaborated with ESE team to deliver quality education for all students
Work within ESE team to provide ESE team to provide quality education for all students
Assist teachers to reinforce appropriate student behaviors
Cultivated courteous and effective working relationships with colleagues and students
Ensure safety of all ESE students in transition from class to class
Education
High School Diploma
Palm Beach Central High School | Wellington, FL | 05-2018
Member of Spanish Honor Society
Founder and president of Anti-Bullying Club "Speak up"
Completed professional development in Peers as partners in learning (PPL)