Dominick Hargrove
Ridgefield Park
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
13
13
years of professional experience
Work History
Store Manager
High Spirits Liquor
2011.09 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
Education
Bachelor of Science - Finance
New Jersey Institute of Technology
Newark, NJ12.2024
Skills
- Personnel development
- Employee Training
- Partnership Building
- Revenue Generation
- Customer Service Management
- Retail Inventory Management
- Supply Ordering
- Report Generation
- Budget Administration
- Operations Management
Certification
Timeline
Store Manager
High Spirits Liquor
2011.09 - Current
Bachelor of Science - Finance
New Jersey Institute of Technology
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