Dominick Sorgi
Mesa,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deli Clerk
Walmart
Mesa, AZ
02.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Deli Clerk
Bashas'
Mesa, AZ
06.2023 - 11.2023
- Greeted customers in a friendly and professional manner
- Maintained cleanliness of the deli area and equipment
- Prepared all food orders according to customer specifications
- Adhered to health and safety standards while preparing food
- Assisted customers with selecting products from the deli case or menu board
- Operated cash register accurately and efficiently for customer transactions.
1st Assistant Manager
Jimmy John's
Apache Junction, AZ
02.2023 - 06.2023
- Provided leadership and direction to store associates in order to achieve desired customer service levels
- Trained, coached, and mentored new employees on company policies and procedures
- Monitored staff performance and provided feedback for improvement.
Stocker
Walmart
Mesa, AZ
02.2023 - 05.2023
- Received and processed incoming shipments of merchandise
- Recorded quantity, type and value of materials or items received
- Stocked shelves with newly arrived products
- Organized storage areas for efficient use of space
- Provided customer service by answering questions about product location, price and availability
- Maintained a neat, clean and orderly warehouse environment at all times.
Assistant Manager
Domino's Pizza
Mesa, AZ
08.2022 - 01.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Delegated work to staff, setting priorities and goals.
1st Assistant Manager
Jimmy Johns
Peoria, AZ
03.2022 - 07.2022
- Delegated daily tasks to team members to optimize group productivity
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Provided leadership and direction to store associates in order to achieve desired customer service levels.
Team leader
Whataburger
Glendale, AZ
09.2021 - 02.2022
- Monitored daily workflow to ensure adherence to established policies and procedures
- Maintained a positive work environment that promoted collaboration between team members
- Ensured compliance with all safety regulations in the workplace.
Cashier/Customer Service
Circle K
Phoenix, AZ
04.2021 - 07.2021
- Greeted customers and provided friendly customer service
- Operated cash registers to process payments for goods and services
- Balanced cash drawers at the end of each shift
- Resolved customer complaints in a professional manner.
Assistant Manager
Jimmy John's
Phoenix, AZ
04.2020 - 03.2021
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives
- Managed customer service inquiries and complaints in a timely manner
- Maintained up-to-date knowledge of company products and services
- Delegated daily tasks to team members to optimize group productivity.
Security Officer
Omega Protective Services
Phoenix, AZ
11.2018 - 09.2020
- Checked for safety hazards and took corrective action when necessary
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
- Enforced access control measures in accordance with established procedures
- Investigated all reported incidents of theft or vandalism on premises
- Maintained accurate logs of all security related activities.
Machine Operator
Scottsdale Mint
Scottsdale, AZ
09.2017 - 10.2018
- Set up and operate machine tools to produce precision parts and instruments
- Adjust machine settings to complete tasks accurately
- Troubleshoot malfunctions in equipment or processes
- Perform periodic maintenance on machines such as cleaning and lubrication
- Inspect finished workpieces to ensure conformance with specifications
- Load raw materials into machines according to specified measurements
- Comply with company policies regarding quality control procedures.
Security Guard
Securitas Security Services USA, Inc
Phoenix, AZ
04.2017 - 09.2017
- Conducted daily security patrols of assigned areas
- Enforced safety regulations and monitored access control points
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons
- Observed surveillance cameras for any suspicious activity or intruders
- Provided customer service assistance to staff and visitors in a professional manner
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Courtesy Clerk
Frys Groceries
Phoenix, AZ
08.2015 - 04.2017
- Greeted customers and provided assistance in locating items
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters
- Provided excellent customer service by being friendly and courteous at all times
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
Education
High School Diploma -
Shadow Mountain High School
Phoenix, AZ05.2017
Skills
- Cash Handling
- Customer Service
- CCTV Monitoring
- Verbal and Written Communications
- Machinery Operation
- Quality Control
- Strong Work Ethic
- Preventive Maintenance
- Task Delegation
- Staff Management
- Staff Training and Development
Certification
- First Aid Certification
- Food Handler Certification
Timeline
Deli Clerk
Walmart
02.2024 - Current
Deli Clerk
Bashas'
06.2023 - 11.2023
1st Assistant Manager
Jimmy John's
02.2023 - 06.2023
Stocker
Walmart
02.2023 - 05.2023
Assistant Manager
Domino's Pizza
08.2022 - 01.2023
1st Assistant Manager
Jimmy Johns
03.2022 - 07.2022
Team leader
Whataburger
09.2021 - 02.2022
Cashier/Customer Service
Circle K
04.2021 - 07.2021
Assistant Manager
Jimmy John's
04.2020 - 03.2021
Security Officer
Omega Protective Services
11.2018 - 09.2020
Machine Operator
Scottsdale Mint
09.2017 - 10.2018
Security Guard
Securitas Security Services USA, Inc
04.2017 - 09.2017
Courtesy Clerk
Frys Groceries
08.2015 - 04.2017
High School Diploma -
Shadow Mountain High School