DOMINIKA ROZNIKOVA
Altoona,Iowa
Summary
Proven server with expertise in POS system operations and a track record of enhancing dining customer service at establishments like Burntwood Tavern. Skilled in shift management and server training, consistently fostering warm relationships with customers and improving service efficiency. Demonstrates strong ability in multitasking and effective communication, ensuring high satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Server
Celaya Tex-Mex
05.2023 - 08.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server
The Original Pancakes House
01.2022 - 04.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Answered customers' questions, recommended items, and recorded order information.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Cultivated warm relationships with regular customers.
Server
Burntwood Tavern
12.2021 - 04.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Associate of Science - Marketing Management
Business Academy
Kolding, Denmark11-2021
High School Diploma -
Gymnazium
Zilina, Slovakia06-2010
Skills
- Dining customer service
- Shift management
- Server training
- Point of sale (POS) system operations
Timeline
Server
Celaya Tex-Mex
05.2023 - 08.2024
Server
The Original Pancakes House
01.2022 - 04.2023
Server
Burntwood Tavern
12.2021 - 04.2023
Associate of Science - Marketing Management
Business Academy
High School Diploma -
Gymnazium
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