Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominika Sciarretta

Sicklerville,NJ

Summary

Dynamic Customer Service Associate with proven expertise in problem resolution and client consultation, honed at Taco Bell and Wawa. Excelled in identifying upselling opportunities, boosting sales significantly. Skilled in team collaboration and building strong client relationships, ensuring high levels of customer satisfaction and loyalty.

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Wawa
07.2023 - Current

Customer Service Associate

Taco Bell
04.2021 - 08.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Identified upselling and cross-selling opportunities, contributing to increased sales.

Education

Licensed Cosmetologist - Cosmetology

Robert Fiance Beauty Schools
Pitman, NJ

Skills

  • Customer service
  • Problem resolution
  • Team collaboration
  • Shampooing and conditioning hair
  • Building client relationships
  • Housekeeping duties
  • Scalp treatments
  • Client consultation

Timeline

Customer Service Associate

Wawa
07.2023 - Current

Customer Service Associate

Taco Bell
04.2021 - 08.2023

Licensed Cosmetologist - Cosmetology

Robert Fiance Beauty Schools
Dominika Sciarretta