Dominique Adam
Northglenn,CO.
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Service Manager
Chipotle Mexican Grill
09.2019 - 01.2024
- While serving my time at Chipotle, I started at the bottom as a crew member and worked my way up by proving that I am ready for a challenge. Along the way I learned new and valuable skills that would guide me through my new position.
- Responsibilities include, but not limited to; daily food preparation, money management, maintaining a positive attitude, building customer relationships, recognizing, and adhering to all sanitations, safety, security policies and procedures to provide a safe environment for all to the best of my ability.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Reduced service downtime for customers by proactively addressing potential issues and maintaining clear communication channels.
Server
Gunther Toody’s
05.2017 - 09.2019
- Provide Hospitable and Customized Service to each guest, explain menu offerings, perform opening and closing duties, Partner with team members to ensure Guest Satisfaction.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Customer Service Specialist
The Naked Hanger, Ave Ste B
08.2015 - 04.2017
- Responsible for satisfying customer needs, assembling and maintaining orders, providing basic operational store duties in managers' absence.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Maintained up-to-date knowledge of products and services to provide accurate information to customers.
Education
Associates Degree of Applied Science - Buisness
Front Range Community College
Westminster, CO05.2023
High School Diploma -
Northglenn High School
Northglenn, CO05.2019
Skills
- Performance Evaluations
- Work Planning and Prioritization
- Policy and Procedure Enforcement
- Customer Service
- Employee Training and Development
- Staff Supervision
- Workplace Safety
- Computer applications such as Microsoft Word and Excel
- Staff Motivation
- Positive Attitude
Timeline
Service Manager
Chipotle Mexican Grill
09.2019 - 01.2024
Server
Gunther Toody’s
05.2017 - 09.2019
Customer Service Specialist
The Naked Hanger, Ave Ste B
08.2015 - 04.2017
Associates Degree of Applied Science - Buisness
Front Range Community College
High School Diploma -
Northglenn High School
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