Dominique Benson
Memphis,TN
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
Work History
Assistant Director
Tots for Time
Clarksdale, MS
01.2021 - 11.2024
- Served as acting director when required, including providing signature authority, managing staff, and overseeing program activities.
- Collaborated on strategies to enhance student behavior, alongside parents, and teaching staff.
- Maintained staff-to-child ratios in all classrooms.
- Greeted parents and visitors, answered questions, arranged meetings, led tours, and performed other daily customer service tasks.
- Assisted in planning and implementing family engagement activities.
Team Leader
Federal Express
Memphis, TN
03.2015 - 06.2022
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Ensured compliance with all safety regulations in the workplace.
- Maintained a positive work environment that promoted collaboration between team members.
Education
Bachelor of Science - Child Development
University of Memphis
Memphis, TN08-2019
Associate of Applied Science - Early Childhood Education
Coahoma Community College
Clarksdale, MS05-2015
Skills
- Problem solving
- Active listening
- Teamwork
- Effective communication
- Adaptability
Timeline
Assistant Director
Tots for Time
01.2021 - 11.2024
Team Leader
Federal Express
03.2015 - 06.2022
Bachelor of Science - Child Development
University of Memphis
Associate of Applied Science - Early Childhood Education
Coahoma Community College
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