Dominique Bridges
Westwego,LA
Summary
I am a dedicated, organized and methodical individual. I'm an excellent team worker. I'm willing to learn and develop new skills. I'm very reliable, dependable and often seek new responsibilities within a wide range of employment areas. I've excelled in multitasking and problem-solving to support office needs.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Touro
05.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Front Desk Agent
Bluegreen Vacations
09.2020 - Current
- Collected room deposits, fees, and payments.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered customer telephone calls promptly and appropriately handled needs.
- Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.
Education
Medical Assistant - Medical Assisting
Blue Cliff College - Metairie
Metairie, LA05.2014
Skills
- Front Desk Operations
- Appointment Scheduling
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Resourceful
- Teamwork
- Customer Service
- Active Listening
Timeline
Medical Receptionist
Touro
05.2021 - Current
Front Desk Agent
Bluegreen Vacations
09.2020 - Current
Medical Assistant - Medical Assisting
Blue Cliff College - Metairie