DOMINIQUE JONES
Plano,TX
Summary
A highly motivated individual with over 12 years of progressive experience in logistics and freight management, adept at leading teams to exceed operational goals while maintaining compliance with industry standards. Possesses a strong foundation in Microsoft Office, accounting, and leadership skills, complemented by an ability to drive efficiency and innovation in transportation routing. Envisions leveraging comprehensive expertise to further enhance operational efficiencies, cost savings, and team development in future roles.
Overview
12
12
years of professional experience
Work History
Operations Manager
Saia Freight
Garland, TX
03.2024 - 10.2024
- Built dynamic working relationships with team members and support departments to achieve cross-functional objectives
- Conducted staff meetings to review work activities and drive continuous improvement
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies
- Prepared team schedules with focus on maintaining optimal employee coverage for business needs
- Established clear expectations and objectives for team members and helped each achieve goals
- Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions
Operations Supervisor/Operations Manager
TFORCE FREIGHT
Irving, TX
08.2019 - 03.2024
- Provide leadership and accountability to team of drivers
- Ensure facility Key Performance Indicator (KPI) goals are met and/or exceeded
- Maintain a safe work environment compliant with state and federal DOT/OSHA standards
- Provide / support a culture of excellence in quality of product to internal and external customers
- Enhance communication and collaboration between drivers and operations team to streamline workflows, improve response times, and increase overall operational efficiency for TFORCE FREIGHT
Operations Supervisor
Fedex Freight
Dallas, TX
05.2017 - 12.2018
- Collaborate with cross-functional teams to identify and implement innovative solutions to streamline the loading and unloading process, ensuring the safety of associates and timely delivery of freight shipments
Forklift Operator, Data Entry Clerk, Customer Service, Dispatcher
ACI Motor Freight
Dallas, TX
06.2012 - 08.2017
- Prepare documents, such as movement copy bills and bill of lading to route materials
- Problem solving pertaining to internal/external issues in a high volume, fast paced and deadline driven environment
- Load and unload trailers with a sit-down forklift
- Record Yard report on excel document, showing what did not go out for delivery that day
- Record inspections on every trailer on the yard to ensure that we stay in compliance
Education
Wiley College
Marshall, TX08.2012
Skills
- Data Entry
- Customer Service
- Dispatcher
- Organization Skills
- Communication Skills
- Team Player
- Time Management
- Problem Solving
- Leadership
- Microsoft Programs
Personal Information
Title: Operations Manager
Timeline
Operations Manager
Saia Freight
03.2024 - 10.2024
Operations Supervisor/Operations Manager
TFORCE FREIGHT
08.2019 - 03.2024
Operations Supervisor
Fedex Freight
05.2017 - 12.2018
Forklift Operator, Data Entry Clerk, Customer Service, Dispatcher
ACI Motor Freight
06.2012 - 08.2017
Wiley College