Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Greer

North Little Rock,AR

Summary

Restaurant General Manager with 20+ years in hospitality, advancing from entry-level roles to managing high-volume restaurants and special events. Proven leader skilled in staff development, operations management, event planning, and customer relations. Adept at driving revenue growth, improving efficiency, and delivering exceptional guest experiences.

Overview

2027
2027
years of professional experience

Work History

General Manager

Dizzy's Gypsy Bistro
Little Rock,AR
08.2020 - Current

-Oversee daily operations, ensuring quality service and efficient restaurant workflow

-Hire, train, supervise, and motivate staff to maintain strong performance and teamwork

-Manage scheduling, labor costs, inventory, and cash handling

-Coordinate special events including rehearsal dinners, restaurant buyouts, and cotillion dinners, managing menus, inventory, and planning, resulting in repeat business and new clientele

-Handle guest concerns and maintain compliance with health, safety, and sanitation standards

General Manager

Dugan's Pub
Little Rock, AR
08.2013 - 08.2020

-Managed daily operations, staff supervision, scheduling, and shift leadership

-Trained and mentored employees, ensuring service consistency and efficiency

-Planned and executed annual block parties, overseeing permits, security, vendors, live music, sound, and inventory for daily sales exceeding $50,000

-Handled cash, POS transactions, inventory, and ordering

-Resolved customer concerns to maintain positive guest experiences

Bartender

Fox and The Hound
North Little Rock, AR
03.2006 - 08.2013

-Delivered high quality service in a fast paced restaurant and bar while crafting specialty cocktails

-Built guest relationships and maintained safety and sanitation standards

-Trained new employees and maintained inventory

Host- Server- Bartender

Shorty Smalls
North Little Rock, AR
2001 - 2007

-Greeted and seated guests promptly, managed reservation system optimizing table turnover and guest experience

-Provided attentive service, menu guidance, and teamwork in high-volume setting

-Trained new employees and opened new stores

-Built guest relationships and maintained a clean and efficient bar

Server

Bosco's
Little Rock, AR
2003 - 2005

-Maintained cleanliness and organization of dining area to enhance guest experience.

-Adapted to fast-paced environment by managing multiple tables while maintaining service quality.

-Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

-Learned daily specials to optimize upsells

Host-Busser-Dishwasher

Cock of the Walk
Maumelle, AR
1999 - 2001
  • Cleared and cleaned tables promptly to ensure efficient dining experience.
  • Implemented cleaning protocols that improved sanitation practices in the restaurant environment.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

High School Diploma -

Oak Grove High School
North Little Rock, AR

Skills

    -Restaurant & Bar Operations I General Management I Staff Hiring & Training

    -Scheduling & Labor Management I Customer Service & Client Relations

    -Inventory, Ordering & Cost Control I Cash Handling & POS Systems ( Aloha, Micros)

    -Health, Safety, & Sanitation Compliance I Event Planning & Party Coordination

    -Microsoft Office & Quickbooks

Timeline

General Manager

Dizzy's Gypsy Bistro
08.2020 - Current

General Manager

Dugan's Pub
08.2013 - 08.2020

Bartender

Fox and The Hound
03.2006 - 08.2013

Host- Server- Bartender

Shorty Smalls
2001 - 2007

Server

Bosco's
2003 - 2005

Host-Busser-Dishwasher

Cock of the Walk
1999 - 2001

High School Diploma -

Oak Grove High School