Dominique Huerta Ford
Danville,IL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Riverview Pediatrics
05.2023 - Current
- Worked full time hours as a front desk receptionist
- Also assisted in rooming and triaging patients
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Assistant Manager
AT&T / Mobile Tel
11.2020 - 01.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Warehouse Associate
AutoZone
09.2019 - 07.2020
- Assisted in reducing product damage by properly handling and storing materials.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Direct Support Professional
ResCare
05.2018 - 12.2019
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
Sales Associate
Burlington Stores
02.2017 - 06.2018
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate of Applied Science - Medical Assisting
Danville Area Community College
Danville, IL12.2024
High school or equivalent -
Danville High School
Danville, IL12.2016
Skills
- HIPAA Compliance
- Medical Charting
- Medical Office Administration
- Payment Collection
- Medical Terminology
- Insurance Verification
- EMR / EHR
- Appointment Setting
- Proficient in [Software]
- Front Desk Operations
- Behavioral Management
- Care Delivery
- Client Documentation
Certification
- CPR
- Driver's license
Timeline
Medical Receptionist
Riverview Pediatrics
05.2023 - Current
Assistant Manager
AT&T / Mobile Tel
11.2020 - 01.2023
Warehouse Associate
AutoZone
09.2019 - 07.2020
Direct Support Professional
ResCare
05.2018 - 12.2019
Sales Associate
Burlington Stores
02.2017 - 06.2018
Associate of Applied Science - Medical Assisting
Danville Area Community College
High school or equivalent -
Danville High School
Similar Profiles
Bethany DawsonBethany Dawson
LPN/Vaccine Coordinator at Riverview PediatricsLPN/Vaccine Coordinator at Riverview Pediatrics
BROOKE NALESNIKBROOKE NALESNIK
Front Office Customer Care Specialist/Patient Services Representative at SEWICKLEY VALLEY PEDIATRICS/ UPMC CHILDREN'S COMMUNITY PEDIATRICSFront Office Customer Care Specialist/Patient Services Representative at SEWICKLEY VALLEY PEDIATRICS/ UPMC CHILDREN'S COMMUNITY PEDIATRICS
Janine RobertsJanine Roberts
Pediatric Nurse Practitioner at KidsKare Pediatrics/Pleasant PediatricsPediatric Nurse Practitioner at KidsKare Pediatrics/Pleasant Pediatrics
Kendall StewartKendall Stewart
Production Worker at Flex-N-Gate PlasticsProduction Worker at Flex-N-Gate Plastics
Braden GibsonBraden Gibson
Appliance Repair Technician at Gibson Appliance RepairAppliance Repair Technician at Gibson Appliance Repair