Dominique Linzy
Tallahassee,FL
Summary
Highly motivated with an extensive history of dedicated service while demonstrating leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
5
5
years of professional experience
Work History
Call Representative
Automated Health Systems Inc.
Tallahassee, FL
03.2022 - 09.2022
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Maintained strong call control and quickly worked through scripts to address problems.
Package Handler
FedEx
Tallahassee, FL
08.2021 - 03.2022
- Loaded completed orders on pallets according to delivery numbers.
- Resolved conveyor system issues by clearing jams and blockages.
- Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
Server
Olive Garden Restaurant
Valdosta, GA
09.2020 - 05.2021
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Increased sales of high margin menu items through effective upselling.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Service and Food Champion
Taco Bell
Crawfordville, FL
06.2019 - 11.2021
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
- Kept customer and food preparation areas clean and well-organized.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Games Clerk
Hersheypark Entertainment
Hershey, PA
06.2017 - 08.2017
- Monitored and analyzed payouts, hand-delivered cash prizes and submitted payout reports.
- Supplied customers with game equipment, instructed on game procedures and distributed prizes to customers winning games.
Education
Agricultural Sciences
Tallahassee Community College
Tallahassee, FLHigh School Diploma -
Wakulla High School
Crawfordville, FL05.2020
Skills
- Multitasking
- Customer service
- Conflict mediation/resolution
- Food safety
- Cash Handling
- Decision-making
- Data Quality/Collection
- Data Entry
- Package loading
- Active listening
- Inbound and Outbound Calling
Timeline
Call Representative
Automated Health Systems Inc.
03.2022 - 09.2022
Package Handler
FedEx
08.2021 - 03.2022
Server
Olive Garden Restaurant
09.2020 - 05.2021
Service and Food Champion
Taco Bell
06.2019 - 11.2021
Games Clerk
Hersheypark Entertainment
06.2017 - 08.2017
Agricultural Sciences
Tallahassee Community College
High School Diploma -
Wakulla High School